Booking Officer - Contact Centre
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Position Overview & Specifications
An exciting opportunity has arisen for a flexible and dynamic individual with great interpersonal skills, to join our team as a Booking Officer in the Contact Centre at Yeovil District Hospital. We're looking for someone to work 27 hours a week.
The successful post holder will assist in delivering a smooth and efficient administrative service, contributing to patient care. Some of your time will be spent in the Contact Centre dealing with patients over the phone and online and and some will be spent supporting patients face to face, when they arrive for appointments within Main Outpatients.
Benefits of working for us:
- Working for a Trust voted 1st for Health and Well-being across the UK (NHS staff survey)
- Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
- Discounts for local and national retailers
- Dedicated well-being services for all employees
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Booking Officer - Contact Centre • Yeovil District Hospital NHS Foundation Trust
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