Counter Assistant

About us

The Wooalcombe Fryer is a small and friendly, family run business based in Woolacombe. We are social, fun and customer-centric. We understand that our business only thrives when our team members feel valued and enjoy working for us.

This is a great opportunity to work within a friendly, established team in a very popular family run fish and chip takeaway in Woolacombe. We always aim to provide a great welcome and an unforgettable takeaway experience for our customers.

The Job Purpose

As a member of our team, you will ensure that every customer receives quick, efficient and professional service that ensures customers keep coming back. Your main responsibilities will be to deliver exceptional hospitality to our customers’, ensuring service is consistent and maintaining our high standards.

Our Perfect Person

• A passion for great service and a drive for customer satisfaction
• Comfortable interacting with customers and other team members
• Empathetic and able to build relationships
• Accurate with good attention to detail
• Flexible and adaptable
• Able to create a positive first impression and be an ambassador for our standards
• Willingness to learn and develop

Responsibilities include

• Processing takeaway food and drink orders from our customers
• Operating cash registers
• Preparing and cooking orders (minimum age 16**)
• Ensuring your work environment is clean and safe
• Adhere to company procedures and best practices
• Maintaining a high standard of food safety
• Consistent high levels of attendance and punctuality

Benefits

• Training and advancement
• Discounts in our shops
• Tips
• Uniform
• Free meal on duty
• And perhaps most importantly, a fun place to work
• Free or subsidised travel

Salary

• Typical hourly rate ranges from £8 to £15 per hour depending on age, performance and experience.
• There is absolutely the possibility to earn more. We reward hard work, commitment and good performance.

We are a seasonal business and trade for 8 and a half months of the year (mid February to end of October). However, there is the opportunity to become a permanent team member, for the right candidate. If you become a permanent member of the team, your salary will continue to be paid throughout the winter months while we are closed. This means will have 3 and a half months off fully paid (November to mid-February).

Working hours or shifts

There are various hours or shifts available.

• Day shifts
• Evening shifts
• Weekend shifts
• School holiday shifts

Qualifications

You don’t need any specific qualifications as full training will be given. However, any experience within a similar role would be a clear advantage.

If you think you have the skills and experience we are looking for, please apply. We look forward to receiving your application.

Thank you and good luck :)

Job Types: Full-time, Part-time

Salary: Up to £15.00 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free or subsidised travel
• Sick pay

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Supplemental pay types:

• Performance bonus
• Tips

Ability to commute/relocate:

• Woolacombe: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you live within 20 miles of Woolacombe, North Devon?
• Are you looking for a full-time or part-time position?

Work Location: In person

Reference ID: WFTA2023