Business Support Services Officer

The University of London

The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global.

We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.

We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.

Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.

The Role

Students who study our online, flexible and distance learning programmes can do so independently or, at their own choice, receive academic support for their studies at one of UoL’s Recognised Teaching Centres (RTCs). Over half of our students currently choose to benefit from the additional tuition and support provided by a RTC in their own country.

The Business Support Services Officer will work with the Business Support Services Managers and the Head of Business Support Services in helping to ensure that RTCs are in the best possible position to develop their UoL programmes. The post requires a sound understanding of account management, strong IT skills and experience of working in a multi-faceted team environment. It will be located in the Global Business Development Directorate in University of London Worldwide.

For an informal discussion about the role, please contact Alex Boughton, Head of Business Support Services at alex.boughton@london.ac.uk

For a full role profile, please refer to the job description below.

Further information

To be considered for this opportunity, please submit your application and CV (by clicking ‘apply for job’ at the bottom of this page) before the closing date at midnight on Sunday 4th June, 2023.

The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.

The University currently operates a Hybrid Working framework involving a mix of working remotely and time spent in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent. However staff will be required to be in the office on specific days for training or team meetings.

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented at all levels within the University. All appointments will be made on merit, based on the criteria identified in the job description.

Pursuing excellence in education and equal opportunities.

www.london.ac.uk