Client Advisor/ Customer Service
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
This role will be updating client's on their installation through emails, phone calls and live chat
Monday- Friday Office Hours- Hybrid (2 days from home)
Salary: £23,000
The position sits within the existing fast paced and high growth support desk where you will be responsible for handling customer enquiries via call, email and eChat.
Agents will be responsible for managing the completion of end to end activities to SLA, keeping the customer informed throughout the process.
If you are interested, please apply and a member of the team will call to discuss your application and the job role in detail.
Job Type: Full-time
Pay: From £23,000.00 per year
Benefits:
- Employee discount
- Free parking
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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