Call Handler - Inbound
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Call Handler - Inbound
£22,672 + Bonus
Monday to Friday
Role:
- First point of contact for customers calling in
- Resolving complaints from customers
- Helping customers who are struggling
- Taking payments/setting up direct debits
- Providing a first-class customer service
- Working on the phone/computer
Skills
- Customer Service
- Experience of dealing with customers
- Complaint Handling
- Great communication skills
- Computer Literate
Start Date: 9th or 23rd May 2023
Job Types: Full-time, Permanent
Salary: From £22,672.00 per year
Benefits:
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Call Handler - Inbound • Uniting People
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