Key Account Manager

About the Role

Would you like to spend your weekends enjoying the things you love in life or with your friends and family? Does a Monday to Friday job sound like something you would like? Are you looking for a role in account management, and would you like to join a business that puts its people first? If this sounds good to you, please read on!

We are looking for a Key Account Manager to be part of a team that works together to provide excellent customer service. You will be a key part of the Tuffnells team and play a huge part in our growth and success. This role is about more than just customer service, it is about putting our customers at the heart of what we do every day.

This role is working 40 hours per week, Monday – Friday

If you are looking for flexibility in your working days or hours, then feel free to discuss this as part of the interview process as we always look to accommodate needs of our team to suit their work life balance.

As a Key Account Manager, you will be responsible for the retention and development of profitable business from existing territory client base, operating across multi sites within the region, you will enhance customer retention and deliver an outstanding customer experience.

You will need to

• Have previous experience in account management or sales
• Have a strong track record in delivering excellent customer service through account management
• Demonstrate a background of success in achieving and exceeding targets whilst delivering an outstanding experience in a fast paced environment

• Demonstrate business and commercial acumen and financial awarness
• Be motivated and passionate
• Have a strong work ethic and desire to work as a team to help Tuffnells succeed
• Demonstrate excellent communication both verbally and written
• Ideally have experience working within Supply chain, logistics, FMCG, warehouse or distribution
• Have a full UK driving license as the role will require regular travel

What's in it for you?

• Monday to Friday Working Hours
• Recommend a Friend Scheme - refer someone to work here and you could each receive a £500 bonus
• Free Employee Assistance Programme
• Access to MyRewards - Tuffnells Reward and Recognition platform, including discounts at hundreds of retailers
• 25 days annual leave (rising with length of service) + 8 days Public Holidays
• Company Car or Car Allowance of £400 per month
• 4% Employer Pension Contribution
• Life Assurance

About Tuffnells

We are the number one next-day carrier of irregular-sized parcels and freight.

A ‘People First' business, with an open and inclusive culture, we operate a friendly business, full of passionate, enthusiastic, and dedicated people who are proud to wear the Tuffnells badge.

We believe that a culture of equality, diversity and inclusion not only benefits our company but supports wellbeing and enables our team members to feel that they belong.

We are committed to promoting a working environment based on dignity, trust and respect, and one that is free from discrimination, harassment, bullying or victimisation.

We are proud of our company values and always look to take PRIDE in what we do – People, Respect, Integrity, Deliver, Excellence.

What Next?

If you like the sound of this opportunity with Tuffnells and you match the requirements for this role and are looking for your next career move, simply apply online following the steps outlined ensuring that a full up to date CV is attached with your application.