Customer Service Administrator

Do you want to work for an award winning organisation? Do you want to be part of a fantastic team culture? Would you like the chance to build a career?

Think Specialist Recruitment are pleased to be working with a fantastic company based in the Watford area. This company are looking for a customer service administrator to join a growing team. This a great opportunity for candidates that are looking for an organisation in which they can grow and develop, candidates that want to start a career and be part of a successful team. Previous experience within customer service is needed, with the ability to learn quickly.

Salary - £25,000 plus fantastic benefits including 25 days holiday, company bonus and more

Some of the duties will include:

• Support the customer order process
• Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process
• Process all deliveries for all orders placed online
• Reply to emails in a timely and professional manner
• Provide a high level of support to customers throughout the process
• Handling customer queries and problems as they arise
• Working well as part of a team
• Contact customers if there is an issue with their delivery

The suitable candidate:

• Previous experience within customer service
• Relationship building skills
• Previous administration experience
• Strong team player
• Good communication skills on all levels
• Happy to be based within the office - although some hybrid working is available after training

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Job Types: Full-time, Permanent

Salary: £24,000.00-£25,000.00 per year

Benefits:

• Company events
• Company pension
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Wellness programme

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Watford, Hertfordshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location