Sales Consultant - Mappin & Webb
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Position Overview & Specifications
Do you have experience working in retail or hospitality?
Are you target driven but also passionate for delivering excellent customer service?
Do you have a natural flair for building and maintaining professional relationships?
Are you looking for a new and exciting opportunity to work with some amazing brands in the watch and jewellery industry?
Our beautiful Mappin & Webb showroom in Guernsey is expanding in Summer, and therefore we have some new additional Sales Consultant positions!
Our Sales Consultants are dedicated team players with a passion for delivering excellent customer service to ensure that everyone has an exceptional experience in our Mappin & Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the store; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About you
- A positive, “can-do” attitude
- A passion for delivering exceptional customer service
- Experience within a retail or hospitality environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
- Availability to work Monday to Saturday
About us
For over 240 years, Mappin & Webb has continued to embrace tradition with contemporary design, becoming a British treasure built upon the foundations of excellence, superior quality, and exquisite craftsmanship. This historical significance and excellence in the craftsmanship of jewellery, silverware, watches, and glassware has led Mappin & Webb to be holder of Royal Warrants to British Monarchs since 1897. We now have 15 beautiful showrooms across the UK and Channel Islands, and our teams ensure our clients always receive a memorable luxurious experience with us.
Benefits & Rewards
Here at the Watches of Switzerland Group, our employees are entitled to a range of fantastic benefits and rewards. We offer competitive salaries, great commission and bonus schemes, as well as staff discount on our fantastic products! Health and wellbeing is important to everyone, and so all employees have access to a Healthcare Cash Plan and a 24/7 support telephone line and mobile app. With the opportunity to purchase additional holiday, you are also given your birthday as an extra day off!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Sales Consultant - Mappin & Webb • The Watches of Switzerland Group
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