Hotel Operations Manager

Surya Hotels are now seeking an experienced Operations Manager with Hotel Operations experience, to join our successful team at The Dragonfly Hotel in Peterborough.

Being part of Surya Hotels the Dragonfly Hotels have a simple philosophy; in four key east of England locations, we deliver comfort, convenience and efficient, switched-on service, sensibly priced so guests can do more with their trip, whether staying with us for business, leisure, or a little bit of both.

Are you an Operations Manager with the drive and passion to lead and inspire our teams, providing the highest levels of service to our guests whilst achieving forecasts and budgets?

Then we want to hear from you!

Working closely with the Regional operations manager, as Operations Manager you will be responsible for:

· Managing the daily operations across hotel, including, F&B, Reception, Housekeeping

· Leading the teams including rota-ing and payroll completion

· Proactively encouraging development of self and colleagues, and recruiting team

· Identifying, communicating and actioning sales leads

· Following company control procedures in accordance with the internal audit requirements, including stock reporting and health & safety

· Monitor and maintain operational & overheads' costs in order to maintain maximum revenue and return for the organisation

To be a successful Operations Manager you will have previous hotel management experience , coupled with a proven thirst for food excellence and providing the ultimate guest service experience, perhaps looking for the next step up in your hospitality career.

You will be a flexible, well organised Operations Manager, with;

· excellent communication skills

· all round knowledge of Operations and F&B within hotels

· experience leading from the front with a hands on- can do management ethos

In return we offer our Operations Manager:

· A competitive salary

· 28 days holiday, (inclusive of public holidays)

· AE pension

· Bike to work scheme

. Employee Assistance Programme through Hospitality Action

. Ability to stream wages as you earn, through Wagestream

· Varied working times and great opportunities to advance your career

· Big discounts on Hotel Stays and Meals, throughout the Group

Stay. Explore. Discover.

Surya Hotels owns and operates 14 Hotels and Pubs across East Anglia and Surrey, being part of the independently owned Flying Trade Group, a collection of companies within leisure, food, construction and hospitality. We offer our team great career prospects as we continue to grow.

Job Type: Full-time

Salary: Up to £27,000.00 per year

Benefits:

• Cycle to work scheme
• Discounted or free food
• On-site parking
• Referral programme

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Supplemental pay types:

• Tips

Experience:

• Hotel & Accommodations Senior Management Occupations: 1 year (required)

Work Location: One location