Executive Assistant to Executive Director of Service Delivery & Director of Operations

The Disabilities Trust is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you’ll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

To provide high-level executive and administrative support to the Director, his/her direct reports, and the operational managers, in the execution of the business of the function.

1. Acting as the first point of contact to the Director’s office both internally and externally.

2. To manage, coordinate and administer all systems, processes responsibilities of the Service Delivery Team, including other Directors and the Regional Managers and others as appropriate (e.g., Clinical Lead)

3. Line management responsibility of the Operations Administrative Assistant and the Employee Scheduling and Management Information Officer.

4. Ability to anticipate the Director's needs, act accordingly, and proactively to bring together appropriate people and resources to support the Director and their direct reports in addressing issues.

5. Work closely and effectively with the Director and the Service Delivery Management Team to keep him/her well informed.

6. Responsible for the organisation, coordination and follow-up of electronic and paper files/ records/documents and retrieval of documentation of the Director’s agenda as assigned by the Director.

7. Ensure the Employee Scheduling and Management Information Officer provides lead support on the Employee Scheduling System throughout the Trust

8. Oversee the Community Services Business Support team to ensure an efficient and effective service to the Community Services Area Managers.

9. To assume the role of the Clerk to appropriate Boards, liaising with the relevant Chair and taking responsibility for the planning, scheduling, coordinating, preparing agendas, minute taking at Board meetings.

10. Produce notes, standard and ad hoc reports, letters, presentations to deadline and agreed standards.

11. Manage the schedule of the Director through the development and maintenance of a system that alerts the Director to upcoming deadlines.

The Disabilities Trust operates in a constantly changing environment and as such work priorities and objectives may change. The Trust reserves the right to make reasonable changes to the job purpose and accountabilities.

You can look forward to excellent benefits, including handy discounts on many brands and services.

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

To join our team please click Apply Now button.

Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.

The Disabilities Trust is committed to promoting a diverse and inclusive organisation. It’s a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.