Internal Sales Representative

Job Introduction

At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We are currently looking for an Internal Sales Representative to join our friendly team based at Tarmac Birtley office in Chester-le-Street, County Durham. This role is easily accessible from Gateshead, Newcastle upon Tyne, Consett, Durham, Sunderland, Middlesbrough, Hartlepool, Darlington, South Shields, Wallsend, Longbenton and the surrounding areas. Due to the nature of the role, hybrid working may be considered on successful completion of training.

We are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success.

Role Responsibility

Reporting into the Customer Service Manager, the role of Internal Sales Representative will provide internal and external sales support to the wider team developing and maintaining relationships with new and existing customers. The main responsibilities for the role of Internal Sales Representative will include:

• Converting enquiries into orders, working B2B sales calls and emails
• Keeping updated with the product range and developing in-depth knowledge of Tarmac products and services
• Raising and pricing quotations processing to order conversion or query resolutions
• Prioritising and multitasking daily duties
• Understanding and assessing customer needs – advising of new products
• Engaging with the customer to better understand requirements

The Ideal Candidate

The successful candidate for the role of Internal Sales Representative will have worked in a similar industry providing either internal or external sales support to your wider team and possess a clear understanding of the sales cycle. Suitable candidates for the role of Internal Sales Representative will be customer focussed and able to provide high value solutions. You will also demonstrate:

• Ability to adjust commercial approach accurately
• Ability to up sell and cross sell a variety of products
• Experience working collaboratively within a team to ensure all tasks are completed in a timely manner and to a high standard
• Ability to drive sales through gaining market knowledge (product training will be provided) and be able to target profitable contracts
• Proven experience balancing both the needs of the customer and own business requirements
• Drive to achieve targets working to strict budget requirements
• Ambition to learn new skills and achieve own personal goals, as well as business goals
• Previous experience using SAP, CRM and Microsoft IT systems preferred
• Good interpersonal skills dealing with all stakeholders (via telephone and face to face and written communication)
• Strong problem-solving skills
• Numeracy and analytical ability

Why Tarmac

In addition to the role of Internal Sales Representative we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities

Tarmac, a CRH company, is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.

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Tarmac Trading Limited