Customer Representative
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Position Overview & Specifications
Job description
Company description
Tanlux is one of Newport's most popular tanning shops in the city.
Job description
With the growth of our store, a new position has arisen at Tanlux Tanning Shop, Newport to join our friendly team.
Daily Duties:
Meeting and greeting our clients with a warm and friendly smile and welcome
Selling tanning packages, lotions and other retail products. Learning about products, their names, features and benefits
Keeping the shop and sunbeds to a very high standard of cleanliness
Provide professional guidance on tanning and advise clients on the best products to help them achieve great tanning results
Following the law, challenging age to ensure clients are 18+ and ensuring all our clients have eye wear
Opening and closing of the store, covering a variety of shifts throughout the week and being as flexible as you can, supporting the business and your colleagues
Ideal Candidate:
Confident, Organized and Self Motivated
Professional, Presentable and Polite
Ability to work alone and as part of a team
Basic computer skills
Ability to multitask and work under pressure
Good availability to cover a range of shifts
Experience working in a tanning shop is not essential but desirable, although full training will be provided.
Benefits:
- Full training provided
- Product discount and incentives including free sunbeds
Must be available to work between 9am-10pm.
Weekend working is required
Applicants must be 18 or over.
Job Types: Permanent, Zero hours contract
Salary: £7.00-£9.50 per hour
Schedule:
- Day shift
- Night shift
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Representative • Tanlux Ltd
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