IT Field Engineer - Leeds

At T-Tech, we live by our values - High Standards, Service Centric, United and Agile. For us, it’s not just words, it’s action. And our field engineers demonstrate this everyday with our customers.

That’s why we’re one of the fastest growing MSP IT Cloud Service Providers in the UK.

We have grown over 50% over the past 2 years, now at 80 people

Our Field engineers are smart, great at applying their technical knowledge on the front-line, approachable and responsive to customers and up for a challenge. They are the T-Tech ambassadors.

And we support our Field Engineers with great training opportunities, a strong Service Desk and a highly knowledgeable technical escalation team.

Our tech stack is:

• Microsoft Cloud
• Windows Server 2008 to 2016
• Microsoft Azure
• Office 365
• Active Directory/Exchange

We’re looking for someone who likes to be out-and-about with clients, who enjoys applying their technical know-how and relishes variety of locations, clients and tech challenges. You'll be on client sites in locations such as Leeds, Manchester and Harrogate, as well as further afield to Scotland and Ireland on occasion.

When you're not on site, you'll work from home with periodic visits to our London office

If we sound like you and you have 2+ years’ customer-facing IT support experience, we’d love to hear from you

About T-Tech

T-Tech is one of the fastest growing IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Our customers demand and deserve great proactive service and responsive support. We understand how important it is to optimise day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk, improve productivity and leverage IT to gain competitive advantage. At T-Tech, we’re about keeping UK business up and running, resolving problems quickly, providing personal attention and providing our customers with reliable IT support when they need it.

Our business focuses on 6 areas of service: Business Consultancy; IT Support; Technical Consultancy; Cloud, Networks & Security; Intelligent Automation; and Communications.

T-Tech has created a working environment that is personally and professionally challenging and enjoyable. At T-Tech you will be joining a talented team that values your input and knowledge. We are looking for highly motivated, talented individuals to join us in realising our vision.

Our Values:

Service Centric

We put our customers at the heart of what we do. We are accountable for our actions and honour our commitments. We go the extra mile.

United

We succeed as a team, pulling together to achieve our goals. We understand and respect others’ views and perspectives. We communicate openly with each other, sharing, challenging and supporting.

High Standards

We take pride in the quality of our work. To give our best, we plan thoroughly and strive continually to improve our effectiveness. We have a thirst for knowledge to enable us to learn and improve.

Agile

We are agile in our thoughts and actions, anticipating and adapting quickly to new opportunities and situations. We manage changing priorities to work flexibly and with resilience.

Benefits

What we can offer you

Competitive salary depending on your experience and skills

Pension after 3 months of employment – T-Tech will match employee contributions up to 4% of salary

Life Assurance: to provide security for your family, 3x salary

Income Protection: to provide an income in the event of long term illness

Holiday: 23 days’ per year plus your birthday

Learning environment; the opportunity to work alongside experts in the latest technologies

Training: we have CBT nuggets

We care about your happiness: We use Friday Pulse

Quarterly events and more, Go-Karting, Games nights, boat parties, Crystal Maze and escape rooms are our style!

We care what you think: Suggestion Box platform

Medical cashback with BUPA

Exceptional career progression opportunities