Web Support Advisor
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
An exciting opportunity has arisen for a Web Support Advisor to join our business.
About Swish A LTD.
We’ve built our business from scratch based on one thing. Our customers. Our team understand the importance of ensuring that our customers enjoy their time using our services. Whether you’re shopping, watching movies, building your new website or anything else, we're here for your needs.
About the position.
We're looking for enthusiastic, driven people who would love to join our business. As a web support advisor you will work with woocommerce, adding products to our website and helping customers with their needs.
Experience.
- 1 year of call centre experience.
- 1 year of customer experience.
- A little woocommerce experience.
If you think you’d be a great fit we’d love to hear from you!
Job Types: Full-time, Permanent
Salary: £22,500.00-£25,000.00 per year
Benefits:
- Flexitime
Schedule:
- Day shift
- Flexitime
- Holidays
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: Remote
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Web Support Advisor • Swish A LTD
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