Patient Access Manager

An exciting opportunity has arisen for a Patient Access Manager to join Swansea Bay's Patient Access Team. The post holder will have a key role in the managing, planning and implementation of Patient Access Standards within Swansea Bay University Health Board together with the supporting the provision of an educationally and clinically sound Corporate RTT Training Programme to support a competent and safe workforce.

The Health Board has experienced challenges in meeting Patient Access standards which has been driven by rising demand for our services, competing pressures and the need to improve our clinical pathways and administrative processes and also the COVID pandemic. However, we aspire to provide a high quality, effective pathway at every stage of the elective journey and also look beyond access targets to ensure that our pathway is truly sustainable, and the Patient Access Manager will be pivotal in achieving this.

The post holder will support the Head of Performance and Transformation in all aspects of performance management facilitating the delivery of national patient access standards.

The successful candidate will support the Head of Performance and Transformation in the delivery of patient access standards. They will maintain a professional knowledge base of the existing and new guidance and legislation relating to patient access; acting as an expert in Referral To Treatment (RTT) guidance providing challenge, governance and support to the health board.

The successful candidate will be responsible for delivering specialisttraining, which includes ensuring that Referral to Treatment (RTT) guidelines are adhered to and administered appropriately within all services.

The successful candidate will have excellent communication and interpersonal skills, and work to tight deadlines, providing exemplary administrative and organisation skills.

The ability to speak Welsh is desirable

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.