Shop Assistant

Society of St Vincent de Paul (SVP)
JOB DESCRIPTION

Job Title: Sales Assistant - 2 positions

Reports to Shop Manager

Location: Omagh - Killyclougher and Castle St Shops

Region: Northern Ireland (North)

Date of Job May 23

Closing 27th May 2023 date:

1. PURPOSE OF THE JOB

The Sales Assistant is responsible for assisting in the day to day running of the SVP shop, maintaining standards and achieving sales through effective sales techniques and contributing to the sustainable profitability of the shop.

3. ENVIRONMENT OF THE JOB

SVP retail is the third largest retailer in Ireland with 227 shops. When you work in an SVP shop your dedication, initiative and passion are helping to make an important contribution to the work SVP does and to change the lives of people in need across the country.

The St Vincent de Paul Society (or as it is often known - the SVP) is an international Christian voluntary organisation dedicated to tackling poverty and disadvantage by providing practical assistance to those in need. We feed the hungry, we support the homeless, we visit the lonely and we befriend the stranger.

Whilst we ask that staff have sympathy with the Christian values, religion is not taken into account in recruitment as we value people of all faiths or none.

4. GUIDANCE AND AUTHORITY
The job holder will report directly to the Shop Manager.

5. PRINCIPAL RESPONSIBILITIES /ACCOUNTABILITIES
Stock Assist with adequate levels of stock.

Assist with stock on display.
Assist with all displays, presentation and promotions.
Ensure all stock on display is of the highest quality and is clearly priced.
Set and maintain high standards of cleanliness and tidiness on the shop floor and in the sorting room.
Price furniture, etc., for resale.
Liaise with Society members in the organisation and delivery of furniture granted by Conference.

Staff Strictly apply all work procedures and standards and ensure they are maintained.
Ensure customer service is of the highest standard.
Deal with customer complaints efficiently and according to the Customer Service
Policy.
Ensure shop opening hours are adhered to.
Ensure staff purchases policy is adhered to.
Ensure Society’s Health and Safety Policy is strictly adhered to, that Risk
Assessments are carried out and that all staff are provided with full and timely information on H&S issues.

Complete any paperwork as necessary.
Ensure all sales are registered and documented on the same day.
Implement and control adequate security systems for the protection of staff, stock and cash.
Cash up and carry out banking duties on occasions.
Report any problems or staff/volunteer misconduct immediately to the
Management Committee.
Carry out stocktaking where necessary and report results.

Salvage Record and pack salvage for collection.
Ensure payment is recorded.

Comply fully with all decisions of the shop manager. To undertake other duties appropriate to the post which may evolve as the role progresses.

6. OTHER INFORMATION
In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer.

The job holder may also be required from time to time to work or attend training/meetings at another location.

7. EDUCATION, KNOWLEDGE, EXPERIENCE AND SKILLS TO UNDERTAKE THE ROLE AT A FULLY ACCEPTABLE LEVEL

Essential Criteria

The job holder must have the following:

1. GCSE or equivalent in English and Maths.
2. Proven experience in stock control.
3. Proven experience in customer service delivery.
4. Proven experience in financial matters, including cash reconciliation.
5. Experience with social media and computer literate
6. Flexible ‘can do’ attitude, the ability to adapt to change and interact with people.

Desirable Criteria

1. Experience working in retail within the charity sector.

Skills to be tested at interview stage

1. Excellent organisation skills
2. Excellent communication and interpersonal skills
3. An ability to work well under pressure, resilient.
4. An ability to display empathy, patience and a well-developed sense of humour.
5. Ability to be flexible in approach and towards the role.
6. Ability to maintain confidentiality.

8. Equal Opportunities
The Society is an equal opportunities employer and welcomes application from all sections of the community. All appointments will be made on the basis of merit.

9. MAIN TERMS AND CONDITIONS

Contract Type: Permanent after successful probation
Location: SVP, Omagh

Hours: 20 hours per week

Pension: Up to 7% contribution by SVP and employee

Salary: £10.90 hourly rate

Job Type: Part-time
Part-time hours: 20 per week

Salary: £10.90 per hour

Benefits:

• Company pension
• Life insurance

Work Location: In person

Application deadline: 26/05/2023
Reference ID: SAOK.05.01