Assistant Shop Manager – Malvern Link Books

The role

We have an exciting opportunity for you to join the team as an Assistant Shop Manager working at our Malvern Link Book shop. The post holder will play a key role working closely with and deputising for the Shop Manager in all aspects of the running a thriving and busy charity shop.

Key duties and responsibilities will include managing our wonderful team of volunteers for the store and also attracting and training new volunteers. Daily duties will include managing stock levels, sorting and pricing donations, merchandising and cash and record keeping.

You will assist in achieving set income targets and maximising sales, whilst manging and promoting the shop in the local area.

This is a role in which you can make a real difference, our Assistant Shop Managers are pivotal in contributing to the income generation for St Richard’s Hospice and raise the funds needed to provide care to patients and loved ones across Worcestershire.

About you

You will be committed to providing excellent customer service and have some experience and knowledge of the retail trade. You may have some previous experience of being a bookseller or experience of working in a library environment, or a keen interest and knowledge of books. Previous experience within the charity sector environment would be an advantage.

This is a standout opportunity to further develop your retail skill set and experience, our retail roles are full of variety and every day is different.

St Richard’s Hospice currently have 17 stores throughout Worcestershire, which achieved a turnover of £2.4m last year through the sale of good quality clothes, bric-a-brac, books and furniture, donated by local people.

The positions require an Enhanced Disclosure and Barring Service check.

This role may require supervision of volunteers under the age of 18.

What we offer

We offer a competitive salary and a wide range of benefits including;

• Fantastic team where everyone is welcomed and empowered to give their best
• Supportive management – keen to develop you
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc.
• Opportunities for flexible working
• Family friendly policies
• Free Will writing service

Find out more

If you would like to find out more information, you can either visit the St Richard’s Hospice shop or please contact:

Matt Tudor, Recruitment Co-ordinator on 01905 763963 or email