Systems Support Co-Ordinator
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Position Overview & Specifications
St Austell Brewery is recruiting for an exciting new job opportunity within our already talented Technology team. We are searching for a Systems Support Co-Ordinator to join the team and support our systems across the business. This is a great opportunity to make your first step into working in Technology or to continue your professional development within a business that offers genuine career growth.
What its like to be a Systems Support Co-Ordinator
The aim of this role is to work closely with our Managed Pub teams and our pub system providers to ensure the smooth running of the systems in our pubs. This includes:
Building and maintaining strong internal relationships with Pub General Managers, Head Office teams and our till system provider Maintaining the Managed pub systems functions while methodically tackling and resolving issues- Tracking all Helpdesk and data issues, keeping internal and external stakeholders up to date
- Working with Marketing, Managed House System Lead and IT Helpdesk Manager to ensure all promotional activity is planned and correctly set-up in our till system
- Helping implement evolve our processes and procedures to get the most out of our systems
About you
Strong administration background- Experience of working with MS Office packages
- Confident communication skills
- Detail focused with strong organisational skills
- Keen interest in technology (experience not required)
- Experience of working with till systems in pubs/restaurants would be beneficial but not essential
What We Offer in Return
25 days’ annual leave (plus 8 bank holidays)- 30% discount on food & drink within the managed estate & visitors centre
- 50% discount on accommodation within the managed estate
- Fantastic training & career development opportunities
- Pension Scheme
- Cycle to work scheme
- Company bonus scheme
- Westfield Health cash plan – Claim money back for Dental, Eye Care, Physio etc
- Westfield Rewards – Shopping rewards
- Subsidised food from Hicks Bar (at Visitors Centre)
- Free Parking
Additional Information
St Austell Family Group is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.
Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Systems Support Co-Ordinator • St Austell Brewery
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