Events and Customer Service Assistant - UK
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Position Overview & Specifications
Events and Customer Service Assistant
SpeedDater is the leader in the UK singles events market. We are looking for a highly motivated Events and Customer Service Assistant to join our London team.
Our ideal candidate will assist with events administration and make the SpeedDater customer service experience, a positive one! You will also be involved in the day-to-day operations of the business, ordering event materials, and working alongside our small, close-knit team. This is a remote, permanent, part-time role. Your working hours will be 9:00 AM - 1:00 PM Monday - Friday.
Key responsibilities:
- Assisting the events team with the administration of events.
- Respond to customer service messages in a responsive and positive manner
- Supporting the events manager with logistical and administrative support
- Maintaining and compiling monthly expenses
- Ensuring all branded items for events arrive in a timely manner
- Purchase and manage supplies and equipment as directed
- Additional ADHOC administrative duties
Personality profile:
- High attention to detail
- Highly organised individual
- Ability to problem solve
- Excellent customer service skills and a personable approach to work
- Ability to multi-task
- Able to work independently as well as part of a team
Please supply a cover letter with your application with details on why you think you are suitable for this role.
The ideal candidate will be starting in May. As part of your induction you will need to commute to London for training for 1 week. We look forward to hearing from you. Best of luck!
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: £10.42 per hour
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Experience:
- Administrative: 2 years (required)
- customer service: 2 years (required)
Work Location: Remote
Application deadline: 14/05/2023
Expected start date: 09/05/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Events and Customer Service Assistant - UK • SpeedDater Ltd
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