Customer Service Advisor
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Customer Service Advisor
No previous experience required – No cold calling.
Do you want to work for one of the largest Estate Planning Specialists in the U.K?
Due to the rapid growth of our company, Simpler Law Limited are looking for Full Time Customer Service Advisors to work from our Leicester Office.
With over 20 years working in the sector, At Simpler Law we pride ourselves on strong internal values and high standards of customer service.
Located near Leicester City Centre, boasting excellent transport links from the surrounding areas, we have some exciting opportunities available within our telephone-based team.
You will be responsible for initial client contact, acting from advertising and receiving incoming calls and referrals.
You will either have a track record in Customer Services or telephone sales or will be a confident communicator. No industry knowledge is required, as comprehensive and ongoing product training will be provided.
In return you can expect:
A basic salary of £22,000 - £24,000 plus commissions and bonuses, with OTE of £30-40k
28 days annual holiday (inc. Bank Holidays) increasing with length of service
Job Types: Full-time, Permanent
Salary: £30,000.00-£40,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Employee discount
- Free parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Service Advisor • Simpler Law Ltd
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