Retail Assistant

To apply for this role, please download and complete the Sherborne School Group Application Form (Word document) available at https://www.sherborne.org/about-sherborne/job-vacancies

Job Title: RETAIL ASSISTANT – Part Time

Hours of Work: 17.5 hours per week – School Shop opening hours are: Monday to Friday, 9am - 5pm. Post holder will be required to work 2 x half days and every Friday (less 30 minutes unpaid lunch break), depending on the rota.

Some flexibility in hours/days may be required on occasion to cover busy periods, staff holiday or absences across all School Retail Outlets. Occasional weekends and evening work will be required.

Reporting To: Retail Manager

Location: Sherborne School Shop

Salary: You will be paid £9,919.00 per annum, which equates to £10.90 per hour.

Holiday: You will be entitled to 5 weeks paid holiday per year, plus Bank Holidays.

Main Purpose:

We are looking for a dynamic individual to work as a part time Retail Assistant. The successful post holder will be able to provide first class customer service and support within the School Shop, within a strong team.

Core Duties:

The following is necessarily a general description of duties and not all that you may be required to do:

· The retail assistant will work principally in the School Shop, however, will have some responsibilities that support School’s other retail outlets

· Participating in the day-to-day running of the Shop.

· Outfitting of pupils (including international pupils), which involves providing advice on sizing, measuring and fitting of uniform.

· Sale of uniform, sports equipment, stationery and Shop merchandise.

· Dealing with customers’ enquiries/requests.

· Using the computerised till for sales (cash, cheques and debit cards), as well as computer input for recording sales.

· Following cashing up procedures.

· Assisting the Manager with ordering, sorting and display of stock items.

· Assist in changing displays of shop stock.

· Keeping the shop and displays clean and tidy at all times.

· Receiving deliveries, unpacking and re-shelving or storing stock.

· Assisting with regular stock checks and annual stock takes.

· Ensure any issues concerning customer care are reported to the Retail Manager.

· Ensure all Health & Safety procedures are effectively carried out and report any concerns to the Shop Manager.

· Any other reasonable requests from the Shop Manager.

· The post holder must comply with School Policies and Procedures

· Have an awareness of and display commitment to the relevant legislation and guidance in working practices in relation to the safeguarding of children and young people.

· Attend training sessions arranged by the School; training will take place on a regular basis.

Skills, Experience & Personal attributes required:

· Previous retail experience desirable, preferably in a similar environment.

· Computer literacy to support Retail Manager with admin duties across all retail outlets

· Ability to work unsupervised and, at times, in a busy environment.

· Ability to communicate in a professional and articulate manner with a wide variety of customers is essential (e.g. pupils (including international), parents, prospective parents, staff, etc).

· Excellent communication and interpersonal skills.

· The ability to co-operate easily with others.

· The ability to remain calm under pressure.

· Flexibility within the demands of the post.

· Energy, enthusiasm and commitment.

Sherborne School Recruitment and Selection Policy Statement
Sherborne School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants for this post must be willing to undergo child protection screening, including reference checks with previous employers and a criminal record check with the Disclosure and Barring Service.

Job Type: Part-time
Part-time hours: 17.5 per week

Salary: £9,919.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Free parking
• Gym membership
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person

Application deadline: 17/05/2023