Operations Officer - HMP Inverness

As an Operations Officer, you will be in an almost unique position of being able to make a real difference to the community that you live in and be at the very heart of delivering the SPS’ vision of ‘Helping to build a safer Scotland by Unlocking Potential and Transforming Lives’. Your role will be challenging and immensely rewarding with responsibility for maintaining custody and order whilst facilitating opportunities for those in our care. You will influence and encourage offenders to maintain contact with their families, access education and training and ultimately assist them on their journey to be contributory citizens within our communities.

Contributing towards the prevention and management of challenging behaviour; you will provide safe and secure custodial services that empower offenders to take responsibility and transform their lives.

In this role you will be responsible for the overall functioning and security of the establishment, working as part of a team and carrying out roles in Front of House, Visits, Electronic Control Room, Patrol and Prisoner Reception.

Professional Development

Commitment to undertake formal training and qualifications to support your learning and development.

Working with others

Work experience which demonstrates your ability to work effectively within teams, interact with people and build successful working relationships.

Influencing the behaviour of others

Evidence of your ability to confidently and positively influence or challenge the behaviour of others.

Problem solving

Experience of solving problems, demonstrating your ability to proactively identify the issue, explore options and take the necessary action to resolve the issue.

Numeracy & literacy skills

Basic level of numeracy and literacy skills in order to comprehend and clearly articulate information.

Following Processes & Procedures

Evidence of an ability to follow processes, procedures and instructions to ensure accuracy and standards are met