Accounts Receivable (AR) & Resolutions Analyst – Turkish or Arabic Speaker

Accounts Receivable (AR) & Resolutions Analyst – Turkish or Arabic Speaker

• Frimley, Surrey
• EMEA Shared Service Centre

Overview:

Our EMEA Shared Service Centre based in the UK has around 250 people across 3 different functions - Finance, Credit & Collections and Supply Chain. We support over 20 countries and speak around 40 different languages. The SSC is just one of 5 different SCJ businesses based at the Frimley site.

About the role

This role is a 6-12 month Fixed Term Contract

This role works within the Customer Financial Services department (Credit Control) improve SCJ's financial performance by managing collections and credit management operations, reducing open deductions, speeding up validation of claims and ensuring accurate allocation of invoices to correct accrual; all in line with departmental KPIs targets.

About the Team/Department

The Customer Financial Services (CFS) team is made up of 8 multilingual teams who support our commercial businesses across the EMEA region with their Collections, Resolutions, Cash Allocation and Pricing requirements

Responsibilities:

• Develop, maintain and improve relationships with internal and external customers
• Follow established Delegation of Authority (DoA) matrix and guidelines
• Analysis, decisions and recommendations of customer’s credit related matters
• Minimise the risk of bad and doubtful debts through credit management best practices
• Manage insolvency resolution in conjunction with SSC and local Country management
• Provide timely and accurate Credit reporting to relevant audience
• Liaise with relevant cross-functional teams in relation to timely cash receipt, allocation and query resolution
• Manage the customer rebates and promotional invoices, ensuring customers invoices are validated with the accruals tracker

Experience you’ll bring:

• Fluency in English and ideally Turkish or Arabic both written and spoken
• Experience in a customer facing role ideally in an accounting environment or accounts receivable
• Ideally intermediate experience with Excel for reporting & Outlook

Behaviors you’ll need:

• Good attention to detail and be process improvement orientated (Lean mindset)
• Excellent communication and interpersonal skills with the ability to adapt to working in a fast paced, changing environment
• Strong team player with strong Proactivity and Personal Ownership

What’s in it for you?

• Competitive pay & benefits including Profit Share
• Flexible starting and finishing times + 4.5 day working week
• 33 days annual leave including public holidays due to supporting European countries
• Pension, Life cover & Health Insurance
• Shuttle bus service from local train stations, EV Charging points, cycle to work scheme
• Free onsite Gym and Free Classes

About us:

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid®, Glade®, Kiwi®, OFF!®, Windex®, Ziploc® and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.

You must be eligible to work in country of application

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