BUILDING SOCIETY CASHIER / CUSTOMER SERVICES ADVISOR
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Position Overview & Specifications
Building Society Cashier / Customer Services Assistant
Part-time to full time dependant on business needs and holiday/sickness cover.
£22,000 per annum pro rata (£11.28 per hour)
Considering an annualised arrangement whereby the successful applicant is paid a minimum of 22.5hrs a week but has the choice of working 15 hours some weeks and the remainder being used as banked hours when covering holidays/sickness, thereby giving a minimum monthly wage with additional hours by arrangement. This could be discussed to suit the business and applicant.
Flexibility is a must. During busier times we will need full time cover - sometimes at short notice.
Applicants for this role will require excellent customer service skills and a friendly telephone manner. Experience within a Building Society or Bank is preferred but is not essential. There will be an initial training period which may require more working days per week to complete this.
~The role will involve getting to know the customers and support them to find the right products and services.
~You must be able to facilitate great conversations confidently through face to face discussions, or over the telephone, and also have an understanding of online banking services.
~Must be great with people and be willing to help us to grow our customer base through excellent customer service.
~A basic knowledge of Outlook and Windows and Excel would be advantageous but not essential.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 22.5 per week
Salary: From £22,000.00 per year
Benefits:
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Church Stretton, SY6 6BW: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: YBS position
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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BUILDING SOCIETY CASHIER / CUSTOMER SERVICES ADVISOR • S W Wright & Son (Building Society Agency)
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