Workshop Manager

Rivus is the UK’s biggest end-to-end commercial vehicle fleet management business. Our mission? To be the only fleet partner our customers will ever need.

We are industry leaders in HGV and LCV fleet management and, from major retailers to key service providers, over 200,000 vehicles come through our doors each year. Not only that, but we are leading on the charge towards Electric Vehicles, partnering with customers to move towards a more sustainable future.

We’re looking for passionate people to join us on our mission and drive our business forwards. It’s an opportunity to be a part of one of the fastest growing, most forward thinking teams in the fleet industry.

As a Workshop Manager, with HGV experience, you will be responsible for the safe, legal, and profitable operation of the workshop, accountable for delivering a safe environment that is a great place to work in and ensuring customers receive industry-leading service.

And when you join us, you’re supported in developing your own career too, surrounded by a team of passionate people driven to keep customers moving.

Role & Responsibilities

· Creating an environment whereby teams and individuals are self-motivated and enthused by the journey and overall strategy.

· Achieve a profitable and sustainable contribution by maximising own and collective Fleet Solutions workshop efficiency.

· Safe, legal and compliant method of work across their garage.

· Achieving the monthly productivity targets that are set (by finance) and reviewed from time to time.

· Ensure that customers’ vehicles are serviced, maintained, and repaired to agreed standards and to planned schedules.

· Build and maintain strong local customer relationships and take the network services lead for national account customers.

· Responsible for all stock control and maintenance within the garage.

· Management of employees.

Skills & Experience

· Knowledge of fleet maintenance/workshop management (retail site/contract VMU) critical

· Sound knowledge of H&S fundamentals in workshops and transport compliance legislation.

· Demonstrable customer relationship management skills with flexibility in style, approach to engaging with a number of clients with varying requirements at the same time.

· Understands how to use IT / technology to drive performance

· Ability to motivate and coach a team of technicians to deliver against productivity targets

· Able to deliver a high standard of performance maintaining focus on meeting critical timelines & targets whilst working under pressure

· Highly numerate and excellent written skills, familiar and confident with Microsoft programmes (Excel, Word, PowerPoint, Teams)

What’s on Offer?

· 5% Employer Pension Contribution

· 2 x Life Assurance Cover

· Annual Leave, increasing based on service years worked

· Free MOT’s

· Offer of additional hours (If applicable - Subject to requirements)

· Discounts on High street/online street shopping

· Supermarket shopping

· Family days out

· Restaurants

· Cinemas

· Gym membership

· Cycle to work

· Long service awards

· Reward & Recognition Programme

· Company funded BUPA health cash plan

· Employee Assistance Programme

· Free Eye Tests/Prescription safety glasses vouchers

· Health Insurance

· Financial wellbeing

· Workplace loans and savings

· Financial wellbeing hub

· Pension support and guidance

· Opportunities for development and training

· Be part of an ambitious and growing organisation

Please note all job offers are subject to an enhanced DBS check.

Job Types: Full-time, Permanent

Salary: £40,000.00-£48,000.00 per year

Benefits:

• Company car
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Gym membership
• Life insurance
• On-site parking
• Referral programme
• Sick pay
• Store discount
• Wellness programme

Schedule:

• Day shift
• Holidays
• Monday to Friday
• No weekends
• Overtime

Work Location: One location