Field Service Engineer - Newcastle Upon Tyne
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Role Overview
- Installation and service support of Rapiscan’s ADS / CT products at customer’s premises, primarily at Newcastle Airport but may include other locations throughout the UK and overseas.
- Routine preventative and breakdown maintenance of the Company’s equipment at customer premises in the UK and EMEA.
- Provide out of hours standby cover as part of established teams.
- Carry out basic Operator and Technical training when required at customer premises.
- Carry out site surveys and advise customer on technical matters prior to installations.
- Learn the basics for the full range of the Checkpoint & Trace products, so assistance can be given to other teams.
- Provide feedback to Engineering, Product Line Management and QA as part of our continuous improvement programme.
- Previous working in a customer facing environment would be beneficial.
- Electronics and Computer experience essential, along with working knowledge of Microsoft office related programs.
- Must have qualifications in subjects relevant to the role.
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Field Service Engineer - Newcastle Upon Tyne • Rapiscan
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