Business Analyst

Our purpose focuses on how we contribute to society, and how our business decisions can contribute to greater trust and solving important problems. In order to achieve our purpose and deliver a first-class service to our clients, we need first-class support internally. The people who power us - our internal teams - have a vital role to make sure we have all the right resources, services and technology to be the best we can be. Not all of us work directly with external clients.

What’s happening at PwC?

As part of PwC’s global strategy, The New Equation, we’re investing significantly in skills, capabilities and technologies to address the breadth and complexity of the challenges that our clients face with their businesses and in society. One of our responses to this was establishing Tech Central, a technology focused function working alongside other PwC teams.

What’s happening in the function?

Tech Central is rapidly growing and the environment that our people work in is fueled by ingenuity, collaboration and innovation. Our people are skilled and passionate about the work they do. As part of the team you’ll experience an environment consisting of a wide range of technologies with ample room for you to learn, grow and innovate.

About the team

The Commercial Technology Team (CTT) exists to accelerate innovation and commercialise technology ventures at PwC. Our multidisciplinary teams combine a diverse set of skills and experience to discover and deliver new digital products and services.

The CTT is a team within Tech Central. As a Business Analyst in Tech Central you will find yourself immersed in the world of problem solving. As we develop and build products & solutions to meet our customers needs complex situations always occur and you will be at the forefront of analysing & creating solutions.

Job Skills

As a Business Analyst your role will be to act as a key interface between the Business Architecture Team, the project/product team(s) and end user communities. You will be responsible for articulating problems and processes in ways understood by all stakeholders across the business to enable our delivery teams to deliver transformation, whether that be through building of new or reuse of existing assets.

Key Responsibilities

• Investigation into complex and ambiguous problems and or opportunities to seek the root cause/underlying issues, digesting & translating business & technical information quickly and able to present a high level overview to suit the audience.

• Inquisitive mindset asking ‘why’ using a range of analysis techniques suitable for the environment and stakeholders.

• Facilitate and lead stakeholder meetings and workshops in a confident manner, driving momentum and ensuing each stakeholder is fairly represented.

• As Is, To Be process mapping and gap analysis using relevant tools and techniques, identifying pain points from different personas.

• Confident in analysis of data to support evidence based root cause analysis and to inform decision making

Related expertise

• Effectively and efficiently manage the definition and analysis of business requirements with an appreciation of technical and data perspectives.

• Knowledge of Business Analysis frameworks & techniques, ideally with relevant certification (e.g. BCS).

• Experience working across a range of functions and / or industries.