Retail Account Manager, Boots Belfast (5 days - 37.5hrs)

The Opportunity

A Puig Retail Brand Account Manager achieves sales targets whilst promoting Puig brands by delivering a unique experience every time to customers, anticipate their needs and exceeding their expectations. As a Puig Brand Ambassador, you will develop and increase the brand awareness and build customer loyalty, whilst maintaining the standards and expectations of the store group retailer you will be based in.

What you´ll get to do

Working at the Boots Store, Belfast, you will report to the Regional Retail Manager and you will be responsible for all aspects of the day to day running of the Puig account.

You will be accountable for achieving retail targets, whilst promoting Puig brands, which include fragrance accounts and make-up accounts, delivering a unique experience every time to customers, anticipating their needs and exceeding their expectations.

As a Puig Account Manager, you will increase the brand awareness and build customers loyalty, whilst maintaining the Puig retail excellence standards and those of the store group retailer you will be working in. Each Store group has its own individual and unique Service Standards that you will be expected to deliver every time.

We´d love to meet you if you have

• A proactive attitude: This means getting things done and finding solutions before problems arise. This is ensuring your working practices are efficient, flexible and in line with Puig and the store needs. This is taking pride in doing a great job by pursuing excellence and exceeding expectations, through continuous self-development. This is showing a sense of belonging to Puig and playing your part in achieving the success of the company.
• The experience: to deliver great sales results and a unique customer experience: This means using Puig selling techniques to maximize sales at all times. This is about listening to and understanding customer needs in order to provide the unique service to meet those needs. It’s forming a connection with customers to create loyalty and a memorable experience.
• Retail expertise: This means ensuring there is sufficient stock for the needs of the business, visual merchandising guidelines are followed at all times and POS elements are up to date. It’s having good awareness of competitors’ products and marketing activities.
• Amazing product knowledge: This means having up to date knowledge of all Puig brands and in-depth knowledge of Puig brands in their store. It’s having good awareness of competitor brands.
• Excellent communication skills: This means using effective communication techniques by adapting your communication style to suit the person in order to establish a rapport of trust and integrity. It’s having the ability to ensure full understanding of what is being communicated.
• Energy and embrace positive team spirit: This means working together with others as opposed to doing things individually. It involves the desire to contribute to the team and to foster a spirit of collaboration with fellow team members (e.g. store contacts, Puig colleagues). This means using good communication techniques to ensure good information flow and visibility with all relevant colleagues.

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