Reception Manager

Portico are currently on the lookout for a Reception Manager for a brand new City based client in the financial services industry.

This Reception Manager position is an exciting opportunity for someone looking for the opportunity to build and manage a medium size front of house team.

This role will be fully operational, starting with the full mobilisation of a brand-new Portico contract, within brand new client offices. Everything will need to be put in place so it's a great opportunity for someone to build something and be a part of the project from the very beginning. As visitors and staff begin to join the office you will lead a team of around 8 who will act as ambassadors for Portico and our client, meeting and greeting visitor and managing the meeting rooms on site.

The role will also involve travel to the clients offices in Surrey.

Hours: 40 hours per week from Mon-Fri

Salary: £40,000 per annum

Previous experience within a supervisory role is essential and the right candidate will have worked within a corporate customer service or reception role in the past. Personality is key within this role and the ability to quickly build strong working relationships and rapport is an absolute must. We are looking for someone bubbly, chatty, great sense of humour yet able to deliver an impeccably professional service to our clients. Experience of using Condeco will be a massive advantage.

What’s in it for you?

• Competitive holiday allowance.
• Pension.
• Life insurance.
• Enhanced annual leave.
• Recommend a Friend Bonus Scheme.
• Thank you voucher scheme.
• 24-hour confidential helpline for employees, providing counselling & information services.
• Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Award winning Training Academy that provides excellent training and development opportunities for our people.
• Eyecare scheme

Who is Portico?

Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working and other ‘soft’ services.

Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the support of our operational teams.

Why Portico?

Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success.

Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.

At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards.

Job Types: Full-time, Permanent

Salary: £40,000.00 per year

Benefits:

• Company events
• Cycle to work scheme
• Life insurance
• Referral programme
• Sick pay
• Store discount
• Wellness programme

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 2122F