Customer Advisor

Peaks & Plains Housing Trust is a local company with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are passionate about what we do in providing high quality homes and investing in our communities to improve people's lives.

No two days, or queries are the same, so we’re looking for quick-thinking, problem-solving team members who are adaptable and able to switch between taking calls, face to face interactions and dealing with digital enquiries such as live chats and emails.

Our customers are at the heart of all we do, so you’ll live and breathe customer service and love working with people.

Our targets are what make us strive to improve, and it’s our love of people that motivates us. We’re looking for someone who feels the same.

We’ll give you all the training and guidance you’ll need to build your skills and deliver exceptional customer service.

As a Peaks and Plains Advisor, you’ll have the resilience you need to deal with every enquiry positively, with a strong team behind you for support.

These roles come with great benefits too, from health cash plan benefits and a generous holiday allowance to cheap gym membership and agile working.

Following an initial training period, the role offers hybrid working, so some days you’ll be in our beautiful offices, at other times you’ll work from home. So, you’ll need to thrive in a team but be able to fly solo too.

Wherever you are, you’ll be made to feel part of a really expert and friendly team. So why not join us?