Temporary Customer Service Assistant

Paul Smith is one of Britain’s leading independent design companies. We champion positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether it’s a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.

Are you systematic and love delivering a wonderful customer experience? We are recruiting for exceptional Seasonal Customer Service Assistants to join our Nottingham office over our busy Summer period. The key functions of this role are to handle queries from Paul Smith online customers and retail stores in a timely manner through various available platforms including phone, email and live chat ensuring consistent and efficient service is met.

We are looking for candidates to start throughout May, with full-time availability Monday-Sunday with 2 days off per week, for approximately 15 weeks. You must be fully flexible to work during the upcoming months.

Please note, we are unable to offer remote working for this role and you will be required to work from our Nottingham Head Office.

Please note, this role is not eligible for sponsorship in the Skilled Worker visa category.

At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.