Case Manager

Pathways to Wellness Medication Clinic is an outpatient mental health treatment program founded in 2000 to meet a significant need within our mental health community. Pathways to Wellness is designed to provide a vital link in the spectrum of services available to adults requiring mental health management. Staffed by Board Certified Psychiatrists, Nurse Practitioners, Pharmacists, Physician Assistants, Psychiatric Nurses and Licensed Clinicians, our clinics provide services that are intended to afford significant relief from the symptoms of mental illness, to facilitate our patient’s ability to return or remain in the community, and to avoid treatment at higher levels of care. Pathways to Wellness has provided over 23 years of specialty mental health services to individuals in Alameda County community.

Case Manager position is based out of our Union City Clinic for candidate with a minimum of a Bachelors degree in Social Work or a minimum of 3 solid years of experience in social work/case management. Masters degree in Social Work preferred. Licensed or Registered Intern (ASW) a plus! Also looking for individuals with solid documentation skills ability to write comprehensive treatment plans and progress notes. Must be flexible, enjoy working with this population as well as possession superior time management skills. And must have experience working with adults!

*This is an "in office" case management position. Lots of phone work, brokerage, linkage, connecting clients with community resources and follow-up with outside agencies.

Clinic hours are M-F 8:30-5:00 and some evenings & Saturdays.

General Responsibilities:

Our client population is persistently mentally ill adults. Case Managers will be expected to help clients apply for benefits as well as coordinate care and transition with outside providers. [i.e. secure housing, AOD services, PCPs, therapists, employment agencies, etc.] This position requires daily outreach via phone to clients who did not show up for scheduled appointment.

There is a daily productivity requirement for the Case Manager position. Under direction performs professional social work to approximately 10-20 clients and/or families daily to obtain housing, health, financial and social services; assist in finding Primary Care providers; provides assessments and develops and implements case management plans; performs related duties as required. Daily documentation required.

Qualifications:

Minimum of Bachelors degree from an accredited college or university with major course work in social work or psychology. ASW or Masters in Social Work a preferred!

Candidate will have 3 or more years of experience working with adult clients who have a serious and persistent mental illness in mental health care setting.

Experience in case management and in coordinating services for clients.

Excellent interpersonal and client engagement skills and experience.

Knowledge and understanding of records charting for Medi-cal reimbursement.

Excellent communication skills, verbal and written.

Ability to work with minimal supervision.

Ability to work well with physicians, nurses and other clinicians. Must work as a team player.

Ability to handle multiple demands and /or crisis situations in a professional manner.

Required experience:

Mental Health: direct experience working in mental health care setting (outpatient or inpatient)

Medi-cal documentation

Completely comfortable, competent and has prior knowledge of using EHR systems

TO APPLY SUMBIT:

1. Confidential Cover letter (outlining your experience and interest)

2. Updated Resume

Job Type: Full-time

Pay: $18.00 - $32.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
All customers and staff required to wear a mask. PPEs provided by company and vaccination requirements.

Ability to commute/relocate:

• Union City, CA 94587: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Case management: 2 years (Preferred)
• EHR systems: 1 year (Preferred)
• Medi-cal documentation: 1 year (Preferred)
• mental health: 2 years (Preferred)

Work Location: In person