Operations Manager

What you'll do

• Manage a group of team managers who in turn look after a large team of field support specialists who work alongside an even larger team of field engineers
• Look at the day to day running of the operations function including but not limited to: Team management, Operational reporting, Managing third parties and Industry compliance
• Look at constant improvements of processes and reporting back to our Operations Director
• Lead internal and external meetings with senior stakeholders
• Help grow our team and support our growth and recruitment strategy
• Support employee communication with the management team
• Provide operational expertise and support to the teams
• You will develop a deep understanding of Octopus culture and customer experience; setting the tone for your team

What you'll need

• To be a team player and an awesome relationship builder who is able to build great working relationships with people across cultures and perspectives
• You are a confident and experienced people leader who can hit the ground running in a dynamic environment, happy to take on tasks in all areas – don't be afraid to get into the detail - everyone mucks in!
• Experience in delivering programmes of work, be super organised and think practically about all of the tasks needed to get the job done
• You’ll be adaptable. You’re positive and proactive and energised by working in a fast-paced environment characterised by constant changeYou’ll have experience in management, operations, and leadership
• A high level of adaptability and agility to manage multiple projects at one time (we’re growing quickly!)
• You will be able to think creatively and logically to react to changes in strategy
• You are someone who establishes and works with a network quickly to deliver promptly, with a focus on quality and delivery
• You will be analytical, seeking out data and using this to inform your decisions
• Energy industry experience desirable but not essential

Why else you'll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
• Visit our perks hub - Octopus Employee Benefits