Social Media & Community Manager
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
- Deliver engaging social content that drives Nestlé social media equity and positive share of voice, leveraging consumer engagement opportunities online.
- Support and execute the social community strategy and direction, informed by the business objectives and insight, working closely with the wider Social Media teams, Consumer Engagement Services (CES) team, Brand teams, Digital & eCommerce.
- Understand the changing consumer landscape and champion the social consumer, providing insights, recommendations and thought leadership to the wider business.
- Present confidently to stakeholders across the business.
- Serve as the social voice for our SMA brand, collaborating with brand teams and creative agencies to develop great paid and organic campaigns in line with our Regulatory and Legal teams that really add value.
- Instagram, TikTok, Pinterest and more! Responding and engaging with consumers and fans, working with Careline support and internal stakeholders to execute flawlessly.
- Identify and react in a timely nature to tactical & trending opportunities.
- Support the proactive management of observed emerging issues, working closely with our Corporate Communications and Careline support teams to drive, shape and protect our brands and reputation.
- Collaborate cross functionally with internal and external stakeholders to determine the most impactful content, including working closely with our in-house Content Studio Team to brief paid and organic social content.
- Report on monthly social performance to track and share key KPIs.
- Use data & insights to inform strategy.
- Develop thorough social listening reports that deliver actionable insights for brand teams.
- Manage and lead the growth of our social community and drive sign-ups for SMA Baby Club using in-house tools for a seamless end to end process.
- Be passionate about creating engaging content that delivers for our brands and disrupts the Infant Nutrition space on Social.
- Experience of managing social communities for brands working across a wide range of social media platforms.
- Have experience of having worked with babies and/or children in some form or other.
- Have experience managing influencers and creating long-lasting meaningful relationships.
- Have experience with paid social media and boosting.
- Be familiar with trending content to understand how Nestlé can be involved whilst maintaining relevance to our audience & tone of voice.
- Have a proven track record of engaging with consumers including copy writing.
- A pro-active, enthusiastic approach as well as excellent communication skills.
- The ability to prioritise and manage multiple projects with fast-moving deadlines.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Social Media & Community Manager • Nestle
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