Retail Manager

Join our great and friendly team here at Fountains Abbey as a Retail Manager, you'll join us on a permanent contract.

Hours: 37.5 hours per week and will include weekends.

Salary: £26,169 per annum

Duration: Permanent opportunity

Interview: 22nd and 23rd March we can offer remote interviews to those who live outside the area but would like to apply

Please feel free to contact Nathan Tovey (Retail Area Manager) with any questions or to discuss the role further - nathan.tovey@nationaltrust.org.uk

What it's like to work here:To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing:With your love of leading people and ambition to deliver beyond expectation, your role will be to set stretching targets and lead your team to deliver an outstanding retail experience. Through supervising and motivating staff and volunteers, you’ll lead the day to day operation and ensure the retail team are engaged to exceed customer service expectations, and are proud to talk about the amazing work the National Trust are carrying out with the money that is invested back into our property.

Please also read the full role profile, attached to the end of this advert.

Who we're looking forAs the Retail Manager, you’ll have;

• Experience leading a retail operation with knowledge of retail best practice (including selling, merchandising, space management, stock control, risk)

• Experience coaching, developing and supervising teams – rotas, managing absence, giving feedback

• Experience in ensuring a retail outlet maximises its sales potential.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice