Collections & House Officer

This role is a outstanding opportunity to work with a small, dynamic team to care for a place of contradictions; a house with a long history, reinvented by a g enerous Edwardian connoisseur. If you have a proven track record of helping to ensure the preservation and presentation of collections, sharing your work with visitors and bringing the history of collections to life, then please read on and do apply if you feel ready for your next challenge.

The working pattern includes some weekend working and you’ll be part of the duty manager rota for daily operations on the property. As one of our key representatives, you’ll live in the centre of York, next to Treasurer’s House and be on a rota (rotas are planned in advance) to provide out of hours cover for the property. This 1 bedroomed accommodation is provided rent-free, and your council tax will be covered by the Trust.

Interviews will be held on 27th February and we can offer remote interviews to those who live outside of the area but would like to apply

If you have any questions about this role please contact: Alexa.Buffey@nationaltrust.org.uk

What it's like to work here:As part of York Collections and House team, which works across Treasurer's House, Beningbrough Hall and Goddards. Although you'll be primarily based at Treasurer's House, there will be opportunities to work at Beningbrough Hall or Goddards on an occasional basis. Reporting to the Collections and House Manager, you'll lead three Collections Assistants.

No day is the same at busy Treasurer's House. Built in the 16th century and then purchased by a wealthy collector in the 19th century who created period settings. Today, the house is open to popular guided tours and is decorated for Christmas each year for our tourist offer in the historic city of York. There is a small formal garden and a below stairs cafe.

Click here for more information about this location

What you'll be doing:You’ll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. You'll supervise the team responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme to ensure excellent standards of care, delivering strategies to improve conservation.

You'll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. You’ll enjoy telling visitors about our captivating history, storytelling as well as your personal experience of working here.

Please see the full role profile and additional information attached.

• Who we're looking forKnowledge of customer care and approaches to optimising visitor enjoyment

• Good team player with day to day line management and supervisory skills

• Good interpersonal skills enabling relationships to be maintained

• Some knowledge and experience of handling costs and expenditure

• Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice