Administrator

We are recruiting for an organised Administrator with good Excel skills to join a global manufacturer of refrigeration units based at their offices in Hawarden . Fantastic opportunity to develop your skills and grow with the company!

This Administrator role is a permanent position offering a starting salary of £20,319 per annum rising after probationary period working Monday to Friday 9am-4.30pm (37.5 hours per week). Benefits including 28 days annual leave which increases with length of service, pension scheme, free onsite parking and training opportunities!

As Administrator you will work within the sales administration team which processes customer’s quotes and orders for the company's fridge, spare part and servicing requirements. Your role will involve the following duties:

Answering the telephone, transferring calls and taking messages
Purchase order processing, receive, book in and enter on Sage 200
Dealing with failed delivery queries, arranging re-delivery and raising aborted delivery charges
Updating customers bespoke order systems
Checking Sage Pay daily for any fraud messages
Sending out product brochures when requested
Sending out sales order confirmations daily
Taking telephone orders
Giving sales advice on company products
Checking all orders have been received by suppliers and processing Proof of Delivery notes when required
Keeping customer spreadsheets up to date
Keeping internal spreadsheets up to date (failed deliveries etc)
Checking emails of absent team members
Checking order details created by other team members
Preparing and sending the Panther upload CSV file daily
Quoting customers on specials
Taking service calls, providing advice, and arranging service engineer visits when necessary
Quoting for spare parts and processing orders when raised
We are really to keen to hear from applicants with the following skills and experience:

Previous office administration experience – minimum 2 years as an Administrator ideally
Excellent time management and organisational skills
Strong communication skills, both written and verbal
Experience within Administration or Customer Order Processing
Outstanding customer service skills and the ability to problem solve
An excellent level of numeracy
Proficient knowledge of Microsoft Office, in particular Excel
Experience within manufacturing, engineering or logistics would be advantageous but not essential
Please apply today or call us to discuss this Administrator role in more detail working for a really friendly and welcoming organisation who are thriving!