Contact Centre Agent

We have an exciting opportunity for a Contact Centre Agent to join our Contact Centre Team in Galashiels!

Scott & Co is a leading provider of debt recovery, enforcement (diligence) and citation services. We are part of Marston Holdings, the UK’s largest judicial services group, providing integrated court order compliance.

The successful candidate will be involved dealing with a variety of inbound calls and outbound calls, where you will be assisting customers with arranging payment plans, collecting payments and dealing with general queries.

We are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.