Aftersales Admin Assistant- Audi Aftersales Wimbledon
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Position Overview & Specifications
Aftersales Admin Assistant- Audi Aftersales Wimbledon
The Role
We are seeking a Aftersales Administrator Assistant to join Marshall Motor Group’s Audi dealership in Wimbledon. This is key role within the service team, and a fantastic and exciting opportunity to be part of a prestige dealership and start your career with Audi and Marshall Motor Group.
This role is a full time permanent position working on a Monday to Friday basis.
We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed. These include:
> 25 days annual leave (not including Bank Holidays) increasing with length of service
> Colleague referral fee up to £2,000
> Discounted Car Purchase Scheme & Colleague Car Benefit Offers
> Discounted Service / Parts / Bodyshop services
> Training and Continual Self-Development
> Free Eye Care Vouchers
> Cycle To Work Scheme
> Pension Scheme
> Employee wellbeing services
> Free life assurance equivalent to twice your salary
> Loyalty, Above & Beyond and Long Service Awards
> Discounted Shopping Portal
What experience do I need?
We are looking to speak to you if you have had previous demonstrable experience within a customer interaction role, where you have been self managing your own workload and ideally with some administration or bookings experience.
Why would this role suit me?
This role would be a great opportunity for you if you enjoy working with customers, supporting and working within a team, self-managing your own workload and time, enjoy organisation and working with a high attention to detail in an administration function.
What will I do on a daily basis?
- Take incoming telephone queries, make and take customer bookings.
- Ensuring customers are kept up to date throughout the time their vehicle is with us.
- Meet and greet the customers and support the Service Team where necessary.
- Create invoices and jobcards and ensure the bookings diary is up to date.
We operate 159 franchise dealerships representing 25 manufacturer car, van, truck and bike brands across 37 counties in England and Wales.
We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Aftersales Admin Assistant- Audi Aftersales Wimbledon • Marshall Motor Group
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