Application Support Engineer

Job Title: Application Support Engineer

Location: Must be commutable at least twice a week, more if/when required, to one of the following sites: Whitstable, Tunbridge Wells

Salary: To £50k depending on experience

Hours: 35 hour working week. Monday to Friday, Full-Time, Permanent.

An Application Support Engineer is required to join a dynamic and growing team to enhance, support and maintain the “Markerstudy Hosted Rating” (MHR) system. The MHR is a highly acclaimed and business critical Cloud based platform (multi-Cloud).

Become part of a growing team, focussed solely on supporting a key application for the fastest growing insurance group in the UK. Your purpose is to support the running and continual improvement of our award-winning pricing and rating solution (processing millions of requests every day of the year).

Be a key part in supporting the evolution of our multi-cloud technology, ensuring that we maintain first class support for a business-critical capability containing modern tech such as Machine Learning, AI, high resilience and scaled operations.

We are a leading and expanding insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. We are a modern and progressive group and pride ourselves on our innovative IT software and dynamic and agile way of working.

In 2020, the group became the 5th largest motor insurance provider after completing the purchase of the Co-op Insurance underwriting business. We continue to grow and are one of the largest and fastest growing insurance groups in the UK in 2022. The group’s portfolio includes many household brands including; Brightside Insurance (acquired April 2021), Insurance Factory, one of the UK’s largest affinity based insurance intermediaries for pet insurance, Auto Windscreens, VisionTrack, Vision Vehicle Solutions and a number of other brands such as Geoffrey Insurance and Zenith Insurance.

We are looking for enthusiastic, proactive candidates with an attention to detail, an ability to analyse and a capacity to learn quickly, in an area that is constantly evolving and improving.

You will also need to be able to manage workloads effectively and to be flexible to support the business as required.

You should have experience of implementing, maintaining and supporting applications based in the Cloud, such as Microsoft Azure, and understanding of containerisation, using Kubernetes or similar.

To be an integral part of the constant ongoing cutting-edge changes, supporting the evolution of the award-winning platform and delivering continual improvement in the support processes, your responsibilities will include (but not necessarily be limited to) the following: