Support Worker
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Position Overview & Specifications
About us
Hillingdon is London's second largest borough, with fantastic transport links with the A40, M25, the Metropolitan and Piccadilly lines all local to us, so you can travel to work with ease and boasting over 20 square miles of scenic countryside, consisting of canals, rivers, parks and woodland. We’re also home to some of the world’s most renowned brands such as Coca-Cola and United Biscuits.
With an ambitious strategy we pride ourselves on delivering services that improves the lives of all our residents, businesses and partners. Embarking on our journey of continuous improvement, we’ve set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities throughout the Borough.
Putting our residents first is at the heart of everything we do! We want talented individuals like you to share our aspirations for the borough, supporting us to deliver exceptional services for Hillingdon.
About the role
We have one Fixed-term opportunity available for a 36-hour Support Workers role at Queens Walk Resource Centre across a 5-day week.
We are recruiting a Support Worker to join our friendly team at The Queens Walk Resource Centre in South Ruislip. Queens Walk is a modern purpose-built Resource Centre in Ruislip for adults with learning disabilities and complex needs. Offering a person-centred approach to activities and occupations, supporting the residents of Hillingdon and their families. You will join a skilled staff team who use a range of therapeutic interventions to support the individual in all aspects of their care across the week. The service enables the men and women attending to access a range of bespoke equipment to increase independence, choice and opportunity. We embrace the Resource Centre model for integration into the local community and inclusion into a wider society.
You will be responsible for the implementation of varied, motivating programmes, delivering activities appropriate to the needs of the individual and supporting service users in community activities.
About you
We are looking for a motivated team player with good communication and interpersonal skills. You will be able to engage effectively with service users, providing them with support and opportunities meeting their needs in a person-centred way. You will also be creative and will take an enthusiastic approach ensuring service users fully participate in the sessions and activities you facilitate whilst treating service users with dignity and respect.
What we offer
- local government average salary pension scheme
- free parking (4 days a week) if based at the Civic Centre
- a 36-hour week for all full-time staff
- generous holiday entitlement: a minimum 25 days a year (plus bank holidays), rising to 28 days after five years' service. For more senior positions holiday entitlements can rise to a maximum of 36 days
- career breaks
- flexible working hours
- season ticket loan
- access to a Credit Union
- access to a wide range of training and courses
- discount on a variety of Adult Education courses run by the Council
- payment of professional fees where these are required
- discounts at council-owned leisure centres and swimming pools at Hillingdon (Uxbridge), Queensmead (South Ruislip), Highgrove (Ruislip) and Botwell Green (Hayes)
- cycle purchase scheme
- car sharing scheme
- 30% discount on green fees at council-owned golf courses
Additional information
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Support Worker • London Borough of Hillingdon
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