Store Manager - Selfridges Birmingham

We are looking for a Store Manager with strong communication skills who can make the store thrive day by day. You will be the backbone and the face of the company, in charge of your team, of driving sales and of customer satisfaction. A positive attitude, a keen eye for detail and a drive for perfection will make you successful in this role.

Who are we?

Lola's Cupcakes has been going since 2006. It was founded by 2 ladies, who were focused on the quality & attention to detail of their delicious cakes. The truth is they were not bakers, decorators, or indeed culinary experts at all, they learned a lot of this as each order started to land on their doorstep, and the rest is history…. Fast forward 5 years, the company was taken over by a family, who are still looking after the girl's initial vision, of making delicious cakes for every celebration. We hope you can help be a part of this journey.

Find out more about Lola's with the following links:

· Our previous employee reviews on glass door (80% recommend, 95% approval of management, over 4.1 stars. https://www.glassdoor.co.uk/Overview/Working-at-Lola-s-Cupcakes-EI_IE713659.11 ,26.htm

· Our customer review's on Trustpilot – https://uk.trustpilot.com/review/lolascupcakes.co.uk (over 38,000 reviews)

· Our Youtube channel – https://www.youtube.com/channel/UCDjVMMF5CjW4iQbAa4RBm5Q

· Our Website – www.lolascupcakes.co.uk

· Our sustainability policy - https://www.lolascupcakes.co.uk/Page/39/people-planet-promise.htm

About the role

· Store Manager duties include hiring and staffing, training and development, maintaining a safe work environment, maintaining high quality standards, monitoring and reporting performance and sales, observing budgets and targets

· Managers are expected to work a range of shifts throughout the week.

· You are paid weekly, directly into your bank account, receiving your payslip on a Tuesday, and payment every Thursday.

Full training provided - Training will be part done in London, in several of our stores and in the bakery. Transport and accommodation will be provided, we'll find you a nice Airbnb so you can explore London while you work!

Ideally, you'll have

· Previous experience in running a store or managing a team

· A passion for working with people

· Good organizational and administrative skills

· An eye for details

· A positive can-do attitude

· Enjoy having fun with customers and enjoying the buzz of a busy store

· Flexibility to work various shifts

· You will need to have and present the correct right to work documents for working in the UK to be employed.

Benefits of working for Lola's

· Great opportunities for career progression

· 50% team member product discount

· Birthday cake on your special day

· Refer a friend and receive a £150 bonus after 3 months

· First day at Nursery (for your child)/'Me day' giving you a day off at this special time of year for you.

· Enhanced maternity and paternity pay after working in the company for 3 years. EMP also: Full pay for first 6 weeks, 50% of average pay for next 33 weeks, 20% of average pay for final 13 weeks.

· Cycle to work scheme, the company buys the bike and you pay off over 12 months and it comes out of your gross pay rather than net pay.

· Free cupcake for every day you work.

· Employee of the month bonuses

· Birthday off paid

· Training & development program (you can apply for up to £1000 grant towards a program/course/training of your choice)

· Paid breaks

· Christmas Extravaganza Party

If you think you have the skills and wish to work in a good company, please send a full CV with your application.

Thank you & we look forward to welcoming you to our bakery and stores soon.

Job Types: Full-time, Permanent

Salary: £13.00-£15.00 per hour

Benefits:

• Cycle to work scheme

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus scheme
• Loyalty bonus
• Performance bonus
• Signing bonus

Application question(s):

• When can you start?

Experience:

• Store Manager: 2 years (preferred)

Work Location: In person