Senior Product Owner

End Date

Salary Range

Agile Working Options

Job Description

Senior Product Owner

Consumer Servicing & Engagement – Digital Engagement Lab

Location: London based, hybrid working with 2 days per week in the office.

Salary & Benefits: £73,616 to £92,020 base salary based on experience and grade, plus annual personal bonus, 15% employer pension contribution (when you put in 6%), private medical insurance, 30 days holiday plus bank holidays.

We offer flexible working hours, to give you a good work life balance, agile working practices and are a very family friendly company.

Lloyds Banking Group:

Lloyds Bank are on a mission to help Britain Prosper, and we need your help in achieving our goals. We are revolutionising our technology, empowering our engineers and rapidly transforming our agile working methods. Come. Join us. Be part of building the Bank of the Future!

LBG Labs:

A Lab is a made of one or many teams who work together on key projects to deliver value at pace by designing services that people find useful, easy and engaging to use. Typically, a Lab has a solid focus on problem solving in an environment where engineers are creating innovative products which will transform the way our customers engage with us.

About the Role:

We’re looking for you to lead feature teams who are responsible for delivering high-impact notifications and insights to 9.6m+ LBG customers and helping them stay in control of their money. You’ll work across multiple business areas to understand the evolving customer needs and set the strategy for the next phase of how we proactively provide valuable insights to customers. You’ll lead your teams to work collaboratively to identify and prioritise opportunities where notifications can contribute, using data driven test and learn activities to regularly deliver innovative solutions for our customers. Through this the Notification teams play a pivotal role in raising and maintaining customer awareness of their banking activity, growing digital banking engagement and independence in the mobile app – reducing calls into the telephony team, and ultimately increasing customer satisfaction.

Responsibilities:

About You:

What’s in it for you?

Whatever your aspirations, you can expect excellent benefits, personal development, and a career that’s enriching and full of opportunity.

We promote an inclusive and diverse environment - it is one of the many things our colleagues love about working with us! As part of this we encourage colleagues to be flexible in their ways of working – including where and when you work – so you can balance your personal commitments with the needs of the business.

We'd also like to reassure applicants that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform job functions, and to receive other benefits and privileges of employment.

Apply today and join our inclusive, purpose-led team that celebrates diversity, Together we make it possible!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.