Quality Advisor

End Date

Salary Range

Agile Working Options

Job Description Summary

Job Description

This role is a secondment, potentially until July 2024.

The Islands business is the fastest growing business in Lloyds Banking Group so it’s a really great time to join and make a real difference.
And with an employee benefits package you can tailor to suit your lifestyle a customer service role in Lloyds Bank International brings many exciting rewards...

Reward Package

We'll give you a competitive starting package that comes with an annual bonus opportunity subject to Group performance.

As well as giving you the following benefits:

You’ll receive a Flex benefits which you can use on a wide range of options such as:

So, you can be sure we're investing in your future.

If this sounds like it could be for you, apply now!

We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions. Please contact us to request accommodation.

About the role:

As an Quality Advisor you'll have attention to detail and have a drive to ensure that work is completed correctly for customers who are looking to open accounts with Lloyds Bank International.

Customer service and quality are key, so you'll be aiming to exceed customer expectations through the work you deliver.

We just need you to demonstrate the following qualities:

What else will we provide?

From Day 1 we’ll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.

Together we'll make it possible

We're really passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.

And just let us know if you need any reasonable adjustments made to our recruitment processes, and we'll try to accommodate them.

So if you enjoy helping people, and a new full time role with us appeals, then get in touch and apply today, we'd love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.