Customer Service Advisor - Business In Financial Difficulty

End Date

Salary Range

Agile Working Options

Job Description Summary

Job Description

At Lloyds Banking Group we're driven by a clear purpose to Help Britain recover, then prosper.

And together we can make it possible...

Helping over a million business banking customers with their day-to-day needs has never been more important.

So if people are your thing, and you've some previous Financial Services experience, then why not join one of our friendly and supportive Financial Assistance teams and give your career a boost?

If you do we'll give you a competitive salary of c£24,579 with a bonus opportunity of up to 5% (c£1,229).

We'll also provide a Flex cash pot of £983 which you can take as cash or spend on a wide range of options such as:

We're also shaking up our package in July 2023 with Flex and bonus being incorporated into your salary - benefiting your pension and take home pay.

Finally we also have a number of free health and well-being offerings as well as generous parental/adoption leave policies.

So you can be sure we're investing in you and your future

About the role...

You'll get a decent work/life balance!

From Day 1 we’ll provide any necessary training and support needed. And when you're ready (typically 3-6 months) you'll benefit from a role hybrid split between home (c60%) and the office (c40%).

Our 35 hours run Mon -Fri 8am-6pm on a flexible rotating pattern.

As a business we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.

And just let us know if you need any reasonable adjustments made to our recruitment processes, we'd be happy to accommodate them...

So if this opportunity appeals then get in touch and apply today, we'd love to hear from you...

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.