Client Support Assistant

End Date

Salary Range

Agile Working Options

Job Description Summary

Job Description

Banking Lifecycle Services forms a key part of Banking & Trade Delivery (“B&TD”) within Commercial Banking. The team works closely with Relationship Managers and Product teams providing critical day-to-day banking services to customers in Corporate & Institutional Banking (CIB), and Business & Commercial Banking (BCB). B&TD is based in seven locations across the UK, with over 1,000 colleagues servicing Commercial Banking customers and delivering specialist banking and trade product services. We set-up new products, provide everyday banking services and support international trading.

About the role

As a Client Support Assistant within Onboarding, you’ll be opening accounts for our clients, some being more complex than others.

About you

About the Reward Package

You can tailor your employee benefits package to suit your lifestyle.

For starters, we'll give you a competitive starting package of c£21,285 with a bonus opportunity of up to 5% (c£1,064).

We'll also provide a Flex cash pot of £851 which you can take as cash or spend on a wide range of options such as:

We're also shaking up our package in July 2023 with Flex and bonus being incorporated into your salary - benefitting your pension and take home pay.

Finally we also have a number of free health and well-being offerings as well as generous parental/adoption leave policies.

So you can be sure we're investing in you and your future.

About your work/life balance.

You'll have the flexibility to work from your home 1 or 2 days a week and from our office in the centre of Birmingham.

You’ll be working a 35-hour-week Mon -Fri. Our office hours are 8am-5pm, leaving your weekends free.

As a business we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.

And just let us know if you need any reasonable adjustments made to our recruitment processes, we'd be happy to accommodate them...

If you enjoy collaborating with colleagues, working in a caring environment where you’ll feel supported, encouraged and valued then get in touch and apply today, we'd love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.