Cluster Human Resources Officer

Be Yourself – Be a Bold Team Player – Be Leonardo

We have a great opportunity for a Cluster Human Resources Officer to join us in the Glasgow area at Leonardo Hotels. As a member of the HR team, you would provide quality HR support, coaching and guidance for your cluster and assist the Cluster HR Manager with the delivery of the HR strategy.

In this position you would be working within the HR department, which covers our Glasgow, Glasgow West End, Perth Inverness, Newcastle, Newastle Quayside Middlesbrough properties. You’ll be primarily based in Glasgow, with regular travel to other hotels in your cluster, where necessary. Presence is important in our hotels and offices; we promote an open-door policy within all HR departments!

This is an HR generalist role, so you’ll be involved in many different activities within the department! Here are some of the role’s key responsibilities:

• Recruitment and Selection: support the end-to-end recruitment process including shortlisting, arranging interviews, onboarding activities and reference checks
• Compliance: maintain personnel files as appropriate, ensure risk assessments are carried out and comply with company policies, procedures and initiatives
• Learning and Development: support the delivery of new starter induction, and use the Learning Management System to carry out reporting and ensure all admin is completed, such as keying promotions, removing leavers and maintaining training attendance records
• Payroll: resolve any payroll queries, ensure all working time is recorded and advise line managers on any changes to payroll processes
• Employee Relations: support/coach line managers with welfare meetings, investigations and any other formal meetings, support with maternity process
• Engagement: produce monthly calendar of events for the hotels and support the development and delivery of the HR strategy for each of the hotels within the cluster
• Deputise for the Cluster Human Resources Manager where appropriate

An excellent Cluster HR Officer will have:

• Previous experience in an HR Administrator/Officer position
• CIPD qualification, or working towards one with up-to-date knowledge of UK employment legislation
• Self-motivated and organised with the ability to work well as part of a team- you must be a great team player!
• An understanding of good HR practice and application
• Ability to act on own initiative and effectively prioritise own work
• Excellent communication, negotiation and interpersonal skills
• Awareness of the importance of confidentiality in HR

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch LD programmes, practical training and clear progression within our vibrant and dynamic team.

Our Story

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us!

• Special rates on Leonardo Hotel rooms across the UK Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Free hot lunches at work
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

About Leonardo Hotel Glasgow

A 3-minute walk from Glasgow Central railway station, this modern hotel is 1.3 miles from the medieval Glasgow Cathedral and 2.3 miles from the Riverside Museum.The understated rooms feature flat-screen TVs, free Wi-Fi, and tea and coffeemaking facilities. They also offer 24-hour room service. Amenities include a contemporary restaurant, a bar and grill, and a coffee bar. There's also a business centre and 10 meeting rooms.

About Leonardo Hotels

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing.

At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!

We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!