Windows Systems Administrator

More details

Main Accountabilities of role:

Maintaining stable and secure Microsoft Azure & 365 cloud services and on-premises infrastructure by resolving hardware and software issues. Preparing and presenting change/improvement requests to Change Advisory Board.

Reporting issues where systems are non-functional, communicating with affected users and stakeholders ensuring that relevant parties have been made aware and clear requirements are generated.

Contribute to planning and implementing new solutions to improve productivity and stability, taking proof-of-concepts (POC) into business-as-usual (BAU).

Providing systems knowledge and assistance to the rest of the IT team through collaboration and maintaining comprehensive, up-to-date documentation regarding systems and services within the post holder’s areas of responsibility.

Liaising with 3rd party stakeholders and 3rd line Kew support team to discuss improvements, changes and service.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi.

The salary will be £32,000 - £37,865 per annum, depending on skills and experience.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please.