Business Intelligence Manager
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
JCB Service are looking for a Business Intelligence Manager to join the team
JCB is a world-class, family-owned business. We are proud of our achievements and dedicated to looking after our people and customers. This high-profile leadership role will enable you and your team to provide first class Business Analytics and Intelligence insight helping JCB Service achieve its ambitious 5 Year Plan.
About your role
The continued growth and success of JCB machine sales has resulted in an unprecedented opportunity for machine servicing and products in a highly competitive landscape. To drive our continued and future success in this area we need an experienced professional who can lead a team providing data analysis, reporting and business insights.
The Business Intelligence Manager will be responsible for providing a suite of business-critical reports and data analysis, leading and managing a team of Analysts to provide a first-class service offering meaningful insights and data interpretation to drive business growth.
You will contribute to the strategy and execution of the 5-year business plan ensuring that all market information, opportunities and key business drivers and metrics are identified, quantified, understood and translated into meaningful business insights.
About you
- Strong analytical mindset underpinned by business experience ideally within the aftersales market to propose and construct solutions to steer and grow the business.
- A growth mindset with a drive to succeed.
- High levels of interpersonal confidence and self-awareness to lead and manage the Business Intelligence Team delivering a range of reporting and analysis solutions to multiple stakeholders both internal and external.
- Ability to manipulate and interpret data sets providing meaningful business insights.
- Able to work both independently and part of a wider team.
- Comfortable setting and delivering on deadlines in a fast paced ever changing business environment.
- High level of initiative, continuously looking to improve the level of service delivered by you and your team.
- High level of proficiency in Excel, PowerPoint, SAP, SAC, Business Warehouse and Data Visualisation Tools.
- Driven by achieving challenging goals and in working in cross departmental teams.
- A company ambassador with strong financial and commercial acumen, comfortable presenting at all levels within the business
What’s in it for you?
To say thank you for your hard work, we will work with you to support your career progression and development. We will also provide a competitive salary, company pension scheme, medical insurance and dental care schemes, access to the company’s healthy living centre. You will also be entitled to 33 days flexible annual leave, flexible start / finish times to your day, and we even provide free tea and coffee!
JCB is an equal opportunities employer. We value diversity and welcome applications from candidates from all backgrounds.
Recruitment agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Business Intelligence Manager • JCB Service
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