Front of House Receptionist

Location

DURR Limited, Wedgnock Industrial Estate, Broxell Close, Warwick, CV34 5QF

Pay Rate

£11.00

Shift Pattern

Monday to Friday | 08:00 – 13:00

Contracted Hours

25

Job Type

Reception / Security - Permanent

Job Overview

We are seeking applications from experience Front of house / Reception candidates, To maintain an excellent level of customer service while remaining diligent to the constant threat of security breaches as well as ensuring the safety and security of people, premises and property.

Job Description

*You will ensure effective operation of the main switchboard, handling external calls in a professional manner.

*Maintain a tidy and respectable reception area, ensuring that visitors are greeted and managed in a professional manner.

*Provide administration support services when required.

* Undertake patrols and inspections in accordance with Standard Operating Procedure
* Providing a very high-quality customer focused service to both visitors and staff
* First point of contact for visitors and ensure relevant security procedures are carried out
* Ensuring all H&S policies are adhered to
* In addition to these functions employees are required to undertake such other duties as may be reasonably required
* Maintaining an accurate record of any incidents that occur

Personal Specifications

*A valid Frontline SIA Security Guarding

*Fully comprehensive 5 year work/education history; including full company names, addresses and landline contact numbers.

*Experience and ability to run a reception and switchboard function.

*High level of oral communication skills, with the ability to hold conversations of a generalist nature with people at all levels.

*Excellent administration skills with a good level of understanding and competence with Microsoft applications in particular Word, Outlook and Excel; Power point would be an advantage.

*The ability to work in an organised and methodical manner.

*A flexible approach.
* Clear communication skills both written and verbal
* Must be punctual, reliable and have the ability to think on their feet
* Reliable with excellent time-management skills.
* Smart, well-groomed and confident.
* A commitment to providing first class customer service is essential
* Good report writing skills
* Conflict management aware
* High level of Customer Care Awareness
* Security systems knowledge
* Telephone/switchboard skills
* IT literacy is a must have skill

Additional Benefits

* £11.00 per hour or £14,300.00 per annum based on a 25 hours average working-week.

* Working hours will be Monday to Friday [08:00 – 13:00].

* Company uniform provided

* Auto Enrolment Pension scheme

* Employee perks with payroll provider

* Working with a global leader in Facility Services

* ISS App Available to be used by all employees via any smart phone

* Comprehensive training offered including E Learning Modules

* Annual Appraisal, including a Personal Development Plan & Career Development opportunities

Job Types: Full-time, Permanent

Salary: £11.00 per hour

Benefits:

• Company pension

Schedule:

• 12 hour shift
• Day shift
• Monday to Friday

Job Types: Full-time, Permanent

Salary: £11.00 per hour

Benefits:

• Company pension

Schedule:

• 12 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Warwick: reliably commute or plan to relocate before starting work (required)

Experience:

• Front of house / Reception: 1 year (required)

Licence/Certification:

• SIA Security Guarding, Door Supervisor or CP Licence (required)
• FAAW Certification/ Willing to administer first aid (preferred)

Work Location: In person

Reference ID: EI4DWill DaysOnlyDURRLtd0123